Resources & support

Understanding autism.
Finding support.

Clear explanations. Practical next steps. Established sources to help you understand the person and find support where you live.

See the child
before the behavior.

For families, educators,
first responders, and care teams.
Free information • No purchase requiredSources checked

01 / Understanding

Start with
the person.

A diagnosis gives context. Learning about the individual helps you understand what support could look like.

Same diagnosis. Different children. →
What is autism?

Autism is a developmental condition involving differences in social communication, patterns of behavior and interests, and often sensory experiences. It is a spectrum: individuals can have very different strengths and support needs.

Some people live independently. Others need extensive, lifelong help with communication, safety, or everyday activities. Support should respond to the individual, including other health conditions and changing needs.

A useful next question: What helps this person communicate, feel comfortable, participate, and stay safe?

Sources: World Health Organization

What do levels 1, 2, and 3 mean?

The DSM framework describes support needs in two areas: social communication and restricted or repetitive behaviors. The levels can differ between those areas.

Level 1Requires support
Level 2Requires substantial support
Level 3Requires very substantial support

These are clinical descriptions, not a score of a person’s worth or potential. Language and intellectual abilities are assessed separately. A level alone does not tell you everything about learning, daily care, or safety.

Ask the assessor which framework was used, what the report describes in each area, and which practical supports are recommended. Support needs can vary with circumstances and over time.

Sources: CDC · NHS

Why do reports use different diagnostic language?

Diagnostic terminology depends on the assessment framework and clinical practice. A diagnosis, a school assessment, and a funding decision answer different questions.

Examples of diagnostic guidance by location
LocationWhere to check the framework
United StatesThe CDC describes DSM criteria and the numbered support levels. Read the criteria .
United KingdomUK guidance discusses DSM and ICD criteria. Ask which was used in the report. Read the assessment explanation .
CanadaCanadian Paediatric Society guidance discusses DSM criteria and comprehensive assessment. Read the clinical guidance .
AustraliaThe national guideline describes diagnostic evaluation alongside an assessment of needs. Read the national guideline .

About states and regions: A location alone cannot tell you whether a particular assessment report will include a numbered level. Check the report with its author. For school or service eligibility, use the rules for the specific program and location rather than assuming a diagnostic level guarantees a service.

How can I understand what is happening before reacting?

Start with the person and the situation. Notice changes in noise, light, routines, demands, communication, and opportunities to rest. Some repeated movements help a person regulate or feel comfortable.

  • What happened just before the difficulty?
  • Could the environment or an unexpected change be overwhelming?
  • Can the person communicate a need, refusal, break, or discomfort in a way others understand?
  • What has helped them feel safe before?

Write down what you noticed and discuss patterns with the people supporting the child. A sudden or concerning change, suspected pain, injury, or illness needs appropriate clinical attention. Avoid assuming every change is caused by autism.

The aim: Understand the need and adapt support. Seek urgent help if anyone is in immediate danger.

Sources: NHS · World Health Organization

What is AAC, and how can a nonverbal child communicate?

Augmentative and alternative communication (AAC) includes ways to add to speech or communicate without speech. Examples include gestures, pictures, writing, and speech-generating devices.

A person may use several methods, with or without spoken words. A speech-language professional can assess which options fit the person’s communication, movement, and access needs, and help families and staff learn to use them.

Ask: How can we give this person a reliable way to express choices, pain, “no,” “help,” and “I need a break” across their day?

Sources: Communication Health Support Association / ASHA

What do school plans, rights, and advocacy terms mean?

Plan names and legal duties differ by country and region. These short explanations are starting points; follow the source for eligibility, procedures, and exceptions.

IEP • United States
An Individualized Education Program is the written plan used under IDEA for an eligible child’s special education and related services. IEPs and parent protections .
FAPE • United States
Free appropriate public education. Under IDEA, services are designed around an eligible child’s individual needs. IDEA parent guidance .
Section 504 • United States
A disability civil rights law applying to recipients of federal financial assistance. It is a different legal framework from IDEA. Read Section 504 guidance .
EHC plan / EHCP • England
An education, health and care plan identifies needs and specifies support for eligible children and young people needing more than SEN support. Assessment and plan guidance .
Additional support for learning • Scotland
Scotland has its own education support framework. Ask Enquire about rights and support .
ALN and IDP • Wales
Additional learning needs and individual development plans are part of Wales’s education support system. Read the parent guidance .
SEN • Northern Ireland
Special educational needs. Use Northern Ireland’s advice and procedures. Get SENAC guidance .
Reasonable adjustments • Australia
Changes that support students with disability to access and participate in education on the same basis as other students, under the applicable standards. Read the official education resources .
School support • Canada
Confirm the plan, assessment process, and applicable rights with your provincial or territorial education authority and school. Find Canadian support information .
Advocate
A person or organization that helps you understand options or communicate your needs. Before engaging one, ask about their role, relevant experience, fees, and whether they provide legal representation.

Ask your school: Which rules apply to my child, how do I request an assessment, and where is the current written explanation of our rights? If there is a deadline or dispute, get local advice promptly.

02 / Find your next step

Support where you live.

Choose a location and a topic. Every listing identifies where it applies and links directly to the organization providing the information.

Local services currently cover the United States, United Kingdom, Canada, and Australia. General information is available to readers elsewhere.

26 resources

United States • state and territory directoryLocal directory

Center for Parent Information and Resources

Find your Parent Center

Find the Parent Center serving your state for information and training about education and disability support.

Next step Choose your state in the directory.

www.parentcenterhub.org · Checked Sep 17, 2026

United StatesGovernment

U.S. Department of Education

IDEA: parents and families

Read official explanations of IEPs, parent safeguards, education records, and ways to resolve disagreements under IDEA.

Next step Read the IEP and procedural safeguards sections.

sites.ed.gov · Checked Sep 17, 2026

United StatesGovernment

U.S. Department of Education

Section 504

Understand Section 504 and find U.S. Department of Education civil rights guidance.

Next step Check the rules and resources relevant to your school.

www.ed.gov · Checked Sep 17, 2026

United States • state and territory directoryAdvocacy directory

National Disability Rights Network

Find a protection and advocacy agency

Find your protection and advocacy organization for disability rights information and possible assistance.

Next step Contact your local agency about its priorities and intake. Representation is not guaranteed.

www.ndrn.org · Checked Sep 17, 2026

United StatesGovernment

U.S. Department of Justice

ADA: effective communication

Read federal guidance on effective communication for people with hearing, vision or speech disabilities in covered settings.

Next step Use the guidance to discuss communication needs with a covered provider.

www.ada.gov · Checked Sep 17, 2026

United States • local servicesLocal directory

United Way 211

Find your local 211

Find local help with practical needs such as food, housing, caregiving, and health services.

Call 211 for community information; not emergency dispatch.

Next step Select your location for available contact methods.

www.211.org · Checked Sep 17, 2026

England onlyGovernment

GOV.UK

Education, health and care plans

Understand education, health and care assessments and plans, and where to seek local support.

Next step Read the assessment process and disagreement options.

www.gov.uk · Checked Sep 17, 2026

England onlyIndependent charity

IPSEA

Special education advice in England

Independent special education information and advice, including guides and support services.

Next step Select the support service that fits your question.

www.ipsea.org.uk · Checked Sep 17, 2026

Scotland onlyEducation advice

Enquire

Additional support for learning in Scotland

Advice about additional support for learning in Scottish education.

Next step Explore the guidance or contact the advice service.

enquire.org.uk · Checked Sep 17, 2026

Wales onlyGovernment

Welsh Government

Additional learning needs: parent and carer guidance

Official guidance for parents and carers on additional learning needs and individual development plans.

Next step Open the relevant parent guidance and local support information.

www.gov.wales · Checked Sep 17, 2026

Northern Ireland onlyIndependent charity

SENAC

Special education advice in Northern Ireland

Information and advice for parents navigating special educational needs in Northern Ireland.

Next step Check advice line details and service availability.

senac.co.uk · Checked Sep 17, 2026

United Kingdom • parent carers of children up to 25Information helpline

Contact

Advice helpline for parent carers

Advice about services, benefits, and support for families with disabled children. A diagnosis is not required to contact the helpline.

Call 0808 808 3555. Not an emergency service.

Next step Read eligibility and current opening hours before contacting the team.

contact.org.uk · Checked Sep 17, 2026

England • NHS guidancePublic health service

NHS

Supporting an autistic child

Guidance on supporting an autistic child’s health, well-being, daily life, and school participation.

Next step Use the suggestions to prepare questions for the child’s care team.

www.nhs.uk · Checked Sep 17, 2026

Canada • provincial and territorial pathwaysGovernment

Public Health Agency of Canada

Autism: supports and services

Federal autism information and links to supports and services. Availability and eligibility depend on where you live.

Next step Follow the links relevant to your province or territory.

www.canada.ca · Checked Sep 17, 2026

Canada • local servicesLocal directory

211 Canada

Find community and social services

Find community, social, and government services by location.

Call 211 for community information where available; not emergency dispatch.

Next step Choose your location to check local services and contact methods.

211.ca · Checked Sep 17, 2026

Canada • clinical guidanceClinical guidance

Canadian Paediatric Society

Standards of diagnostic assessment

Professional guidance on diagnostic assessment and understanding a child’s broader needs.

Next step Discuss your child’s report with the assessing clinician.

cps.ca · Checked Sep 17, 2026

Australia • nationwideInformation helpline

Amaze • Autism Connect

National autism information helpline

Independent autism information by phone, email, and webchat, including help finding relevant services.

Call 1300 308 699. Not a crisis or emergency service.

Next step Check current hours and communication options.

www.amaze.org.au · Checked Sep 17, 2026

AustraliaGovernment

Australian Government Department of Education

Education rights and reasonable adjustments

Official resources explaining the Disability Standards for Education and reasonable adjustments.

Next step Use the caregiver resources to prepare for a school discussion.

www.education.gov.au · Checked Sep 17, 2026

Australia • state and territory pathwaysGovernment directory

Disability Gateway

Education services and information

Education information and links to services across early learning, school, and further education.

Next step Select the education stage and location you need.

www.disabilitygateway.gov.au · Checked Sep 17, 2026

Australia • state and territory pathwaysGovernment directory

Disability Gateway

Health, wellbeing and respite

Information about healthcare, mental health, and planned or emergency respite services.

Next step Follow the relevant service category for local options.

www.disabilitygateway.gov.au · Checked Sep 17, 2026

AustraliaGovernment

National Disability Insurance Agency

Check NDIS eligibility

Official information about NDIS access requirements. An autism diagnosis alone is not a complete eligibility decision.

Next step Check the current eligibility requirements with the NDIA.

www.ndis.gov.au · Checked Sep 17, 2026

Australia • clinical guidanceClinical guidance

Autism CRC

Australian assessment and diagnosis guideline

National guidance covering autism assessment, diagnosis and individual needs. Some detailed content requires registration.

Next step Start with the public overview and plain-language information.

www.autismcrc.com.au · Checked Sep 17, 2026

General information • worldwide readershipWorld Health Organization

World Health Organization

Autism overview

An international overview of autism, different support needs, health, and participation.

Next step Use the language selector for available translations.

www.who.int · Checked Sep 17, 2026

General explanation • UK assessment contextEstablished autism charity

National Autistic Society

Diagnostic criteria and assessment tools

Understand the DSM and ICD frameworks and tools discussed in UK autism assessment guidance.

Next step Check the framework named in your own assessment report.

www.autism.org.uk · Checked Sep 17, 2026

General communication information • U.S. publisherProfessional information

Communication Health Support Association / ASHA

Augmentative and alternative communication

Learn about communication methods that supplement or replace speech and the role of a speech-language professional.

Next step Ask about an individualized communication assessment.

helpingyoucommunicate.org · Checked Sep 17, 2026

General safety education • U.S. publisherCDC

CDC

Wandering and elopement safety

Understand wandering or elopement and preparation steps for families, schools, and care teams.

Next step Plan with caregivers and local responders before an emergency.

www.cdc.gov · Checked Sep 17, 2026

General information can be useful across borders. Legal rights, eligibility, funding, and service availability are specific to the location and program. Check the provider’s page for current hours, costs, and access arrangements.

03 / Prepare for support

Make the next conversation easier.

Use these prompts alongside advice from the professionals who know the person. Involve the child or individual in the way that works for them.

04 / Urgent help

Know which service to contact.

If a person is missing and at risk, seriously injured, or in immediate danger, contact local emergency services now. This website cannot receive emergency reports.

Numbers apply within the listed country. In Canadian areas without 911 coverage, use the local emergency number. Elsewhere, use the emergency number for your location. Check the linked provider for accessible contact options.

Emotional support and suicide crisis lines

These services offer a different kind of support from emergency dispatch or autism information services. Use emergency services for immediate danger.

United States

Call or text 988

Suicide, mental health, and emotional crisis support, 24/7. Online chat is also available.

Contact the service
Canada

Call or text 988

Suicide crisis support, 24/7, including if you are worried about someone else.

Contact the service
United Kingdom

Call 116 123

Samaritans offers emotional support around the clock.

Contact the service
Australia

Call 13 11 14

Lifeline provides crisis support around the clock. See its website for text and chat.

Contact the service

About these resources

These resources were selected from public agencies, clinical and professional organizations, and established support organizations. Summaries are introductory information, not an individual medical assessment or legal advice. Listing a source does not imply that the organization endorses these books or this website.

Links and described services were checked on September 17, 2026. Organizations can change pages, services, and eligibility. Each listing names the provider and its website so you can identify the source. If a page moves, use the organization’s official site to find the named resource.

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Please send only the page name and link. Do not send medical records or urgent requests.